8bd9 Privacy Policy

8bd9 is an online casino and sports betting platform serving players in Bangladesh. This Privacy Policy describes how 8bd9 collects, uses, stores, shares and protects the personal information of users who visit, register with, or engage with the 8bd9 platform, whether accessed via mobile browser, desktop browser or any other means.

By registering an account or continuing to use the 8bd9 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this policy, you should not use the 8bd9 platform.

When you create an account, make a deposit, request a withdrawal or contact our support team, you may provide us with personal information including but not limited to:

When you access and use the 8bd9 platform, certain technical and usage information is collected automatically by our systems. This includes:

8bd9 uses the personal information it collects for the following purposes, all of which are necessary for the operation of the platform and the delivery of services to you:

8bd9 does not sell, rent or trade your personal data to third parties for commercial purposes. Your personal information may be shared only in the following limited circumstances: with trusted payment processors and technology service providers who assist in operating the platform and who are contractually bound to handle your data securely and in accordance with this policy; and with regulatory bodies, law enforcement agencies or courts where required to do so by applicable law.

Where personal data is shared with third-party service providers, those providers are required to process your data solely for the purposes for which it was shared, to maintain appropriate security measures and to comply with applicable data protection standards. 8bd9 remains responsible for your data in all such arrangements.

8bd9 strictly prohibits the sale of player personal data to marketing companies, data brokers, advertisers or any third party for commercial gain. Your personal information is used exclusively for the purposes described in this policy. Any 8bd9 staff member or service provider found to be sharing player data outside the terms of this policy will be subject to disciplinary action and, where applicable, legal proceedings.

The 8bd9 platform uses cookies and similar tracking technologies to deliver a functional, personalised experience. Cookies are small text files stored on your device when you visit the platform. They help us remember your preferences, keep you logged in during your session, and understand how you use the platform so we can improve it over time.

We use essential cookies (required for core platform functionality), session cookies (to maintain your login session) and analytics cookies (to understand aggregate usage patterns and improve platform performance). We do not use third-party advertising cookies or tracking pixels that share your behaviour with external advertising networks.

8bd9 retains your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes described in this policy. Transaction records, account history and identity verification documents may be retained for a longer period where required by applicable financial, anti-money-laundering or regulatory requirements.

When your data is no longer required for any legitimate purpose, 8bd9 will take reasonable steps to securely delete or anonymise it. If you close your account and request deletion of your personal data, 8bd9 will action this request subject to any legal retention obligations that may override it.

8bd9 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our platform, encrypted storage of sensitive data including passwords and payment details, access controls limiting which staff can view personal data, and regular security reviews of our systems and infrastructure.

While 8bd9 takes all reasonable precautions to safeguard your data, no platform can guarantee absolute security against all threats. In the event of a security incident that materially affects your personal data, 8bd9 will notify affected players promptly and take immediate steps to contain and remediate the incident.

As a user of the 8bd9 platform, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team using the details provided in the footer of this page:

8bd9 will respond to all data rights requests within a reasonable timeframe. In some cases, 8bd9 may need to verify your identity before actioning a request. Where a request cannot be fulfilled due to overriding legal obligations, 8bd9 will explain the reason for this in its response.

8bd9 works with a number of third-party service providers to operate the platform, including payment gateway partners such as bKash, Nagad and Rocket, game content providers such as Pragmatic Play, Evolution Gaming and Spribe, and platform infrastructure and security service providers. These providers are given access only to the personal data they need to perform their specific functions and are bound by contractual obligations to protect that data.

The 8bd9 platform may contain links or integrations that direct you to third-party content or services. 8bd9 is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with through or alongside the 8bd9 platform.

The 8bd9 platform is strictly intended for adults aged 21 and above. 8bd9 does not knowingly collect or process personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered on the platform, please contact our support team immediately.

8bd9 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will post the updated policy on this page with a revised effective date. Your continued use of the 8bd9 platform following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

If you have any questions, concerns or requests relating to this Privacy Policy or the way 8bd9 handles your personal data, please contact our support team. Our team is available 24 hours a day, 7 days a week via live chat and by email at the address displayed in the footer of this page. When contacting us about a data rights request, please include your registered account username so we can locate your records and respond efficiently.